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Stuck on an issue? Now you can invite a Sun professional to literally 'take a look' with shared shell.
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Hear about time-saving, interoperability support delivered through SunSpectrum service plans.
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SunSpectrum Support: A higher standard of service
You've come to expect the best in support from
Sun, and when you choose SunSpectrum Support, you
receive the same, trusted Sun expertise across
all our Service Plan options - whether we're providing
support for your systems, storage, or software.
Why SunSpectrum Support?
When you choose SunSpectrum Support, you get more than the typical service relationship. With one overarching support agreement, Sun provides you with virtually everything you need: integrated hardware and operating system support for your systems; hardware and firmware support for your data storage; operating system-specific coverage; and options for your production system software.
You maintain control by selecting the precise level of service you need for individual system performance. As you move up to higher level plans, coverage hours broaden, response time commitments quicken, and issue escalation is accelerated. Simply choose any or all of the Sun Service Plans you need, and relax. Your coverage is all under one Sun.
Help me select my Service Plan
To learn more about any of the Service Plans available through SunSpectrum Support, contact your Sun Sales Representative or Sun Authorized Reseller.
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Talk To Sun Now
- 1 800 FONE SUN (3663 786)
Highlights
The Sun Advisory Panel is a global community of Sun customers and technology users that want to influence the development and continuous improvement of Sun products and services by participating in discussions, surveys and other activities.
"We knew that Sun had the expertise to manage this equipment, which is almost as important as the equipment itself. We also knew we could rely on Sun's support teams to help us handle the stability and management of a site of this magnitude. What we get from Sun in terms of support is something I've never seen from another vendor"
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